Privacy Policy

Effective: March 1, 2023

Privacy Policy Scope and Consent

This Privacy Notice describes:

the personal information we collect and how we use that information;
the choices you have about how we communicate with you and what personal information you share;
when we might disclose your personal information;
how we retain and protect your personal information; and
your privacy rights under applicable state privacy laws.

This Privacy Notice applies to the provision of home services provided by Briden Mechanical Services ("Briden Mechanical Services," "we" or "us") and the Briden Mechanical Services website and all related websites, applications, services, and tools where reference is made to this notice (collectively, "Services"), regardless of how you access the Services.

This Privacy Notice does not apply to personal information collected from employees, job applicants, or independent contractors.

BY INSTALLING, USING, REGISTERING WITH OR OTHERWISE ACCESSING OUR SERVICES, YOU GIVE EXPLICIT CONSENT TO BRIDEN MECHANICAL SERVICES FOR THE COLLECTION, USE, DISCLOSURE AND RETENTION OF YOUR PERSONAL INFORMATION BY US, AS DESCRIBED IN THIS PRIVACY NOTICE AND OUR TERMS OF USE.

Personal Information Defined. "Personal information" is information that can be associated with a specific person and could be used to identify that specific person, whether directly from that data, or from that data combined with other information that Briden Mechanical Services has or is likely to have access to.

Changes to this Privacy Notice. We may change this Privacy Notice from time to time by posting the amended terms on this site. All material changes automatically take effect when posted.

Collection

When you elect to use our Services and provide us with your personal information, you agree that such information is sent to and stored on our servers in accordance with this Privacy Notice, and applicable legislation and regulations.

Information You Provide to Us

When you fill out a form or register: personal information such as your name, telephone number, email address, and address.
When you transact on our Services: content connected to your account as a result of a transaction, including financial information (such as credit card or bank account numbers) and billing information.
When you contact us: information provided in correspondence through our Services or sent to us.
When you respond to surveys: information provided in survey responses.

Information We Automatically Collect

Device information such as device ID, device type, and unique device token.
Computer and connection information including statistics on page views, traffic, IP address, and browsing history.
Location information including geo-location from your device if enabled.

Cookies and Similar Technologies

We and our service providers may place cookies or web beacons to collect information about the pages you view, the links you click, and other actions you take on our Services. We use cookies to identify you as a user, provide a better experience, measure promotional effectiveness, and ensure trust and safety.

You can control the use of certain cookies at the individual browser or device level. If you reject cookies, your ability to use certain features may be limited.

Use of Your Personal Information

We may use your personal information to:

Provide, improve, and personalize our Services.
Contact you about your account and provide customer service.
Send legal, transactional, or administrative communications.
Deliver targeted marketing and advertising, service updates, and promotional offers based on your communication preferences.
Personalize our marketing and advertising.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Communication Preferences

You have a choice about how we use personal information to communicate with you and to send you marketing information. You may update or change your communication preferences at any time by contacting us.

Disclosure

We may share your personal information with:

Service providers who help us operate our business and deliver services.
Law enforcement or government agencies as required by law.
Other parties in connection with a merger, acquisition, or sale of assets.

Security

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. However, no method of transmission over the Internet is 100% secure.

SMS/Text Messaging Program

By opting in to receive text messages from Briden Mechanical Services, you agree to the following:

Program Description: Briden Mechanical Services sends SMS messages to customers who request information, schedule services, or opt in to receive updates. Messages may include appointment reminders, service notifications, billing updates, and promotional offers.
Message Frequency: Message frequency varies depending on customer interaction and service needs.
Cost: Message and data rates may apply.
Opt-Out: You may opt out at any time by replying STOP.
Help: For help, reply HELP or contact us at (401) 996-4415 or briden@bridenmechanicalservices.com.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, delete, or correct your personal information. To exercise these rights, please contact us at briden@bridenmechanicalservices.com.

Contact Us

If you have questions about this Privacy Notice, please contact us:

Email: briden@bridenmechanicalservices.com
Phone: (401) 996-4415